Your card is issued by the management of the
property where you live.
Q:
How much will I pay to use this system?
A:
Other than the cost of each washload, there
is no other cost to you. Many properties, however, may request a small
deposit to ensure that residents are careful not to lose their cards.
This is up to the owners/managers of your property.
Q:
What happens if I lose my card?
A:
You will need to see your property manager to
get another card, and you might have to pay a small fee to cover the
cost of the replacement. Also, money that was on the lost card
cannot be recovered. That's why we limit the total card value
to $50.
Q:
What if my card is stolen (or lost card picked
up by someone)?
A:
You will definitely lose the value that was
on the SmartLaundry card, as described above. But the value
on the card can ONLY be used to run washers and dryers equipped with
SmartLaundry readers. If another resident (who knows where
and how to use the card) happened to pick it up, they would only be
able to use the amount that was stored on the card when you lost it.
They would not be able to rack up additional charges on your LaundryMoney
account.
Q:
I've misplaced my LaundryMoney code
number. What can I do?
A:
Just Login to www.laundrymoney.com, and click
on "Lookup Previous Transactions." Print the page,
or write down the code number in a place where you can find it easily.
For maximum security, don't keep the code number and SmartLaundry
card together until you're ready to use them. If you carry them with
you and lose both, you could end up paying for a neighbor to do their
laundry! It's unlikely this would happen, but you should know that
it is possible.
Q:
How can I find out how much money is on my
SmartLaundry card?
A:
Just insert your card in any laundry machine
or SmartLaundry terminal, and it will show your balance.
